Quality Problems, Remedies and Nostrums
- Topics:
- Specifications and Control
- Tags:
- Advertising & Promotion,
- Juran Institute,
- Management,
- Marketing,
- Prerequisite,
- Remedy,
- Strategy
- Source:
- Juran Institute
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Overview: The current “movement” of motivational programs of the “Zero Defects” (ZD) type is receiving widespread publicity as an all purpose remedy for industry’s quality problems. So far, these programs have been conducted mainly by companies which are under contract to the government military and space agencies. The author lists the essential prerequisites to conducting a motivational program at all, and proposes modifications for using the ZD programs wherever these prerequisites are met. In concluding this paper, it may well emphasize that the ZD programs, as practiced. are a narrow application remedy applicable to a closely restricted set of company problems and conditions.
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Format: WORD | Date: Jan 2003 | Pages: 20
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