Everest Best Practices
- Topics:
- Evaluation,
- Supplier Evaluation
- Tags:
- Business Operations,
- Everest Group,
- It Operations,
- Outsourcing,
- Outsourcing & Subcontracting,
- Outsourcing Company,
- Trait
- Source:
- Everest Group
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Overview: A very important question, which arises, is what's the most important characteristic to seek in an outsourcing supplier? While there is no cut-and-dried formula for selecting an outsourcing supplier, numerous studies indicate the top organizational traits that foster successful relationships. No matter the term length of a contractual agreement, volatile changes in technology and your marketplace inevitably will find you and your outsourcer up against some serious roadblocks. Unless your outsourcer possesses key traits that demonstrate the organization will work with you in removing those roadblocks, your pathway to meeting your business objectives will be impeded. While outsourcing is a highly effective strategic business tool, it can end as a disastrous experiment if you select the wrong supplier. A buyer should watch for evidence of the three key relationship traits during the request for proposal (RFP) process, the supplier evaluation and due diligence.
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Format: HTML | Date: Dec 2001 | Pages: 1
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