Passenger Rail eCommerce: Adapting to the Changing Needs of the Customer

Topics:
Strategic Planning and Analysis
Tags:
E-business,
E-business/E-Commerce,
Industry,
Internet,
Web Technology
Source:
Accenture

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Overview: This article is about changing needs of the customer. It focuses on the new strategy used by railway industry. As many railways around the world adapt to the changes triggered by deregulation and privatization and the new revenue demands they face, they must also respond to a new economic force: electronic commerce (eCommerce). Around the world, the Internet has transformed the way that industries and enterprises do business. Almost overnight, eCommerce has created new competitive threats and new channels for many industries. eCommerce is leading to an entirely new set of rules, opportunities and challenges for enterprises. Read to know that how can railways meet these new challenges and thrive in this dynamic environment and how can railways use eCommerce to gain a competitive edge.

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Format: HTML | Date: Dec 2002 | Pages: 1

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