Measuring Conflict: Both The Hidden Costs and the Benefits of Conflict Management Interventions

Topics:
Conflict Resolution
Tags:
Benefits,
HR Manager,
Human Resources,
Mediate.com
Source:
Mediate.com

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Overview: While conflict may be a constant, paradigms to explain conflict in organizations have changed. Systems thinking or chaos theory is the latest paradigm that has been used to understand organizational conflict. The demise of the mechanistic worldview allows us to contemplate how organizations deal with conflict through a fresh set of lenses. HR managers can, in addition to assessment metrics, benchmark other companies' best practices in managing conflict. Demonstrating the costs of conflict and to assess in financial terms the benefits of conflict management interventions can assist the HR manager in their role as a credible, strategic partner to the executive team.

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Format: HTML | Size: 17KB | Date: Aug 2002 | Pages: 1

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