HR Metrics And Strategy

Topics:
Matrix Management
Tags:
Human Resources,
Metrics,
Strategy
Source:
Cornell University

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Overview: This article has proposed a framework for building HR metrics systems that reflect emerging evidence and theory about the strategic effect of human resources on firm performance. Such research could be enhanced by adopting more detailed and objective measures of the extent and intensity of HR activities. This research might consider simultaneous program effects, and link the human elements (e.g., attitudes, behaviors, perceptions) to the COM elements noted here. The framework vividly shows the limits of traditional metrics and the promise of metrics that better reflect linkages, alignment and multiple levels. The challenge is to build and then test the effectiveness of these new strategic HR metrics.

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Format: PDF | Size: 269KB | Date: Jan 2003 | Pages: 27

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