Reengineering the Financial Services Institution

Topics:
Strategic Planning and Analysis
Tags:
Finance,
Financial Accounting,
Financial Planning,
Financial Service,
Financial Services,
Institution,
Re-engineering
Source:
Technology for Finance

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Overview: To serve the increasingly sophisticated consumer, traditional financial services institutions must execute a fundamental shift in their business focus, leveraging innovative integration technology to transform from product-centric organizations to enterprises that are customer-focused and customer driven. The argument of this article is that, as customer expectations escalate today's traditional financial services institutions find themselves in a precarious position. They must balance the need for channel and service expansion against the reality of shrinking margins and escalating operations and technology costs. Learn more about technology decisions for the enterprise's organizational structure from this article.

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Format: HTML | Size: 14KB | Date: Aug 2002 | Pages: 6

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