Quality Management System Registration
- Topics:
- Organizational Effectiveness
- Tags:
- Business Operations,
- Tqm/Six Sigma/ISO 9000,
- Tool,
- Registration,
- Quality Management System,
- Quality Management,
- Quality,
- Productivity,
- It Operations,
- Certification,
- ...
- Source:
- gra3.com
FREE Registration is required
Overview: Laboratory Management Division LMD management had previously experimented with the FAA-developed integrated Capability Maturity Model (iCMM) tool in an attempt to improve service quality for the division. Although they were successful in achieving level 2 certification, they were unhappy with the results of that effort as being too limited in nature and sought a more all-inclusive tool, one that would involved the entire division. The international quality standard, ISO 9001, with its registration process seemed such a tool. GRA responded with a proposal to investigate the potential of this tool, including the ability to take advantage of the previous iCMM effort, to identify the amount of effort needed to achieve certification and to provide consulting support in achieving registration to the standard. The article should be a given a reading.
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Format: HTML | Size: 23KB | Date: Feb 2001 | Pages: 1
