Seven Guidelines For Handling Conflicts Constructively
- Topics:
- Conflict Resolution
- Source:
- Mediate.com
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Overview: The article discusses the ways of resolving conflicts at the workplace, between the employees, between the Human Resource Professionals and employees and amongst the organization. The seven guidelines to be followed are as follows ask yourself what it is you don't know yet, make a distinction between the problem and the person, be clear, straightforward and concrete in your communication. Maintain the contact with your counterpart, look for the needs and interests that lie behind concrete positions make it easy for your counterpart to be constructive, develop your ability to look at the conflict from the outside.
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Format: HTML | Size: 31KB | Date: Aug 2002 | Pages: 1
