How To Handle Difficult Audiences

Topics:
Public Speaking
Tags:
Audience,
ExpertArticles.com,
Management,
Strategy
Source:
ExpertArticles.com

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Overview: When dealing with difficult audiences, remember that the disruptive behavior is a symptom of an unmet need. Your best strategy is a sense of humor and an understanding of what's driving the behavior. The next time you encounter a difficult audience, take a 3D view - depersonalize, detach, and defuse.

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Format: HTML | Date: Jan 2007 | Pages: 13

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