Cross-Cultural Risk Factors In Offshore Outsourcing
- Tags:
- Business Operations,
- Strategy,
- Risk Assessment,
- Outsourcing & Subcontracting,
- Outsourcing,
- Offshore Outsourcing,
- Management,
- Leadership,
- It Operations,
- Corporate Culture,
- ...
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Overview: When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment is normal part of the process. Until recently however, systematic attention to the cross-cultural dimensions of risk assessment has been rare. With mergers and acquisitions, corporate culture compatibility and potential issues arising from differences in national cultures are more widely acknowledged as predictors of success than they are with outsourcing arrangements. In both kinds of business relationships, however, identifying and addressing the "Soft" risk factors has been neglected in favor of the more easily identified financial and legal factors. Research shows that cultural mismatch and failure of cultural integration lead to poor strategic alignment, communications and are key reasons why business relationships fail.
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Format: PDF | Size: 284KB | Date: Dec 2006 | Pages: 2
