Webcast: Optimizing Online Customer Interactions

Topics:
Account Management,
Advancing the Sales Cycle,
e-Business and e-Commerce,
Online branding,
Product Development and Design
Tags:
Customer Experience,
Finance,
Managerial Accounting,
ROI,
Roi/Tco,
Sales,
Sales Strategy,
Webcast
Source:
BNET

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Overview: There was a time when a simple check-the-box approach to online sales and service was enough to satisfy a consumer-driven Internet audience -- but those days are over. With online revenues now over $500 million per year in North America alone, companies of all sizes are increasingly turning their attention to online satisfaction. In fact, it may very well be the so-called online experience that makes the difference between future success and failure for businesses of all sizes. From improving your image to measuring the effects of all your efforts, it is now time for e-commerce to include a superior customer experience.

BNET is proud to present this program that demonstrates how to make a difference in your business by taking your end users' online experience to the next level. Through this BNET Webcast, you can:

  • Improve your business' overall online experience to maximize sales and performance
  • Discover how to use rich Internet applications to best provide services for your customers as well as partners and vendors
  • Adopt fresh new concepts on how Web analytics can help measure progress, trends and perhaps most importantly return on investment or ROI
In a recent Forrester survey, most large online firms say they plan to boost spending in 2008 when it comes to their customer experience. Optimizing Online Customer Interactions is an excellent overview for companies looking to stay relevant by adapting their online presence. View it today!

Tealeaf TechnologyNote: This premium editorial content is underwritten by Tealeaf Technology. The registration information you provide will be shared with this sponsor.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: Webcast | Date: May 2008

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