Successful CRM: A Way To CRM (Customer Retention Management)

Topics:
CRM,
Software tips
Tags:
Advertising & Promotion,
AllWays DESiGNS,
CRM,
Customer,
Customer Relationship Management (CRM),
Enterprise Software,
Marketing,
Software
Source:
AllWays DESiGNS

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Overview: In nowadays' scenario, it's a very well known fact to everyone. This is also one of the reasons that the level of difficulty is increasing day by day to retain customers. With the advancement in Information Technology (IT) sector, customers are becoming more and more informed about their purchases. Media is educating them and they scout around for best product, brand name, product quality, operation and service support. In all these customer support is very essential. Organizations aim at satisfying customer's needs and desires. Traditional Customer Relationship Management used to face problems like delay in attending the customer query and delay in extending the timely service support due to manual operations.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Dec 2007 | Pages: 5


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