eSign on the dotted line: Preferred Offices Case Study
- Topics:
- Account Management,
- Advancing the Sales Cycle,
- Business Process Management,
- CRM,
- Operational Change Management
- Tags:
- Approach,
- Word Processors,
- Software,
- Office Suites,
- Microsoft Word,
- Microsoft Office,
- Human Resources,
- Fax,
- EchoSign,
- Workforce Management
- Source:
- EchoSign
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Overview: For most of its six-year history, Preferred Offices' approach to getting three or nine-page contracts into the hands of new or returning customers was pretty typical: by emailing a protected Word document, or sometimes by fax. In a small percentage of cases, customers would actually come into Preferred Offices headquarters to sign agreements in person. That manual, high-friction approach is becoming a thing of the past. Since late 2007, when it started using EchoSign, Preferred Offices has transformed contract administration into a systematic process.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Date: Apr 2008 | Pages: 2
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