Dealing With Stress With Emotional Intelligence
- Topics:
- Emotional Intelligence
- Tags:
- Business Operations,
- Strategy,
- Research & Development,
- Relationship,
- Product Marketing,
- Product Development,
- Marketing,
- Management,
- Leadership,
- Emotional Intelligence,
- ...
- Source:
- KR Consulting
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Overview: Internal conflict can be prevented by proactively building relationships within the support center and with other support groups within the organization, such as product development. Social activities such as serving occasional lunches in the support center for others or "Last Friday of the Month" socials that allow employees to mingle with their colleagues in other departments help build relationships. Proactively informing other groups of situations in the support center, such as problem analysis or a spike in certain calls, can go a long way in building mutually respectful relationships.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: HTML | Date: Nov 2006 | Pages: 3
