Learn the Secrets to Creating Better Customer Loyalty

Topics:
Account Management,
Advancing the Sales Cycle,
Brand Management,
Brand Strategy,
CRM
Tags:
Cisco Systems Inc.
Source:
Cisco Systems

Vendor Registration: required

Overview: In today's business environment, providing great service might no longer be good enough to retain your customers. How can you make sure they keep coming back? What can you do to increase their loyalty? Learn the surprising secrets in a special five-minute Cisco BizWiseTV video interview with Janelle Barlow, author of Branded Customer Service: The New Competitive Edge.

You will also receive access to complimentary resources from the Cisco BizWiseTV interactive Customer Care Desk. Learn five tips for using technology to provide world-class customer service. Gain insights into how other companies are using collaboration, personalization, and innovation to transform customer care. See case studies showing how unified communications improve customer service and a video overview of the affordable Cisco Smart Business Communications System for small and medium-sized organizations.

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Format: Webcast | Date: Nov 2006

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