From The Vendor's Perspective: Exploring The Value Proposition In IT Outsourcing
- Topics:
- Outsourced Services
- Tags:
- Business Operations,
- Information Technology,
- It Operations,
- IT Outsourcing,
- It Services,
- Management,
- Outsourcing,
- Outsourcing & Subcontracting,
- Strategy
- Source:
- New York University
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Overview: To date, most research on IT outsourcing concludes that firms decide to outsource IT services because they believe that outside vendors possess production cost advantages. Yet, it is not clear whether vendors can provide production cost advantages, particularly to large firms who may be able to replicate vendors' production cost advantages in house. Mixed outsourcing success in the past decade calls for a closer examination of the IT outsourcing vendor's value proposition. While the client's sourcing decisions and the client-vendor relationship have been examined in IT outsourcing literature, the vendor's perspective has hardly been explored. In this paper the publisher conducts a close examination of vendor strategy and practices in one long-term successful applications management outsourcing engagement.
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Format: PDF | Size: 638KB | Date: Sep 2003 | Pages: 49
