Interactive Voice Response Specialist

Topics:
MIS - IT Job Descriptions,
Tools and Templates
Tags:
Interactive Voice Response (IVR),
IVR,
Job
Source:
Business & Legal Reports

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Overview: The Interactive Voice Response Specialist job description template includes the following job summary: To plan, develop, track, and modify computer-telephone and interactive voice response (IVR) systems to meet needs of clients. To supervise the design team responsible for tailoring details of the program to be customer friendly and to provide as much information as possible to users by means of the IVR system alone. Additional information available includes essential job functions, additional responsibilities, and education and experience requirements.

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Format: WORD | Size: 28KB | Date: Nov 2009 | Pages: 1

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