Manager of Technical Support

Topics:
MIS - IT Job Descriptions,
Tools and Templates
Tags:
Business & Legal Reports Inc.,
Call Centers,
Help Desk,
Human Resources,
It Operations,
Job,
Recruitment & Selection,
Workforce Management
Source:
Business & Legal Reports

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Overview: The Manager Of Technical Support job description template includes the following job summary: Supervises the design, installation, and maintenance of system software; Reviews and analyzes software and hardware needs, recommending changes and upgrades to provide efficient, effective, and timely service to users in the division and corporation; Supervises the data base administration function for MIS; Responsible for the technical support of six computers (two IBM mainframes, two Hewlett-Packard mini's, two Wang mini's); Reports to the manager of data processing, as do the day operations supervisor, the night operations supervisor, and the help desk administrator. Additional information available includes essential job functions, additional responsibilities, and education and experience requirements.

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Format: WORD | Size: 26KB | Date: Nov 2009 | Pages: 2

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