From Application Outsourcing To Infrastructure Management

Topics:
Outsourced Services
Tags:
Business Operations,
Software Development,
Service Provider,
Outsourcing & Subcontracting,
Outsourcing,
Offshore Outsourcing,
It Services,
It service Management,
It Operations,
It Management,
...
Source:
Elsevier

FREE Registration is required

Overview: Offshore Outsourcing is an increasing IS/IT (Information System/Information Technology) strategy that relies on third party Service Providers typically located in developing, low wage countries. The scale and scope is extending from traditional application development activities to embrace infrastructure management. It poses additional risks on both Service Recipients and Providers, which need to be carefully evaluated and assessed. In this paper, we convey the results from case-based research into three firms. Firms seeking to offshore infrastructure management need to develop effective risk mitigation strategies for selecting service providers. Therefore it will become increasingly necessary for Service Providers to develop offshore outsourcing capabilities.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 201KB | Date: Apr 2005 | Pages: 12

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