The Case For Centralized It Contract Management: A Four Force Model

Topics:
Negotiations and Contracts
Tags:
Contract Management,
Information Technology,
Management,
Service Management,
Strategy,
Texas Tech University
Source:
Texas Tech University

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Overview: Senior executives used to be concerned with whether or not to outsource Information Technology (IT) resources. Now they are more concerned with figuring out how to efficiently manage the portfolio of IT resources that they have outsourced. From hardware to software, and from help desk to temporary help, organizations today have dozens, or even hundreds, of active IT outsourcing contracts. In this paper a model is developed that describes four forces that move organizations toward centralized IT contract management. Specifically, the model illustrates how centralizing IT contract management enhances organizational performance in four areas.

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Format: PDF | Size: 75KB | Date: Sep 2005 | Pages: 7

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