Investigating Trust In Outsourcing: A Study In The Healthcare Industry

Topics:
Outsourced Services
Tags:
Adoption,
Business Operations,
Health Care,
It Operations,
Managed Hosting,
Outsourcing,
Outsourcing & Subcontracting
Source:
University of New York at Buffalo

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Overview: Trust is important consideration prior to adoption of outsourcing options and subsequently during the management of the outsourcing relationship. Understanding the antecedents to the adoption of information technology is important to both technology firms that provide services and the policy analysts that study the effects of technology adoption and IT success. The first portion of this essay looks at the role trust plays in the outsourcing relationship. Trust is discussed as both an antecedent to adoption and a critical part of the relationship post adoption. The second portion of this essay looks at a conceptual model of trust and privacy that is tested using PLS.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 117KB | Date: Feb 2007 | Pages: 32

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