Eye On ROI: Measuring The ROI Of Increased Productivity
- Topics:
- Organization
- Source:
- DM Review
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Overview: One of the promises on the marquee of most IT business automation solutions - whether installed on premises, hosted offsite or completely outsourced - is an increase in employee productivity from improved process efficiencies. This benefit has been the driver for most technology solutions since the advent of the PC. While increased employee productivity is clearly a desirable attribute, it remains in the realm of "Difficult to quantify" success metrics. Productivity has always been a rather amorphous metric and, as a result, has lost its potency as a business benefit over time. The importance of being able to quantify the ROI driven by increased productivity has, therefore, become critical. Tangible ROI, of course, can be driven by many other improvements such as incremental revenue and reduced operating costs.
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Format: PDF | Size: 35KB | Date: Jun 2004 | Pages: 5
