Productivity In Public Services

Topics:
Organization
Tags:
Public Sector,
Public Service
Source:
University of Oxford

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Overview: This paper discusses issues arising in the measurement of productivity in public services. Compared to measuring productivity in the private sector difficulties arise because the output of public services is often un-priced and because some public services are consumed collectively. A key problem is measuring the full range of outputs and quality improvements delivered by public sector organisations that are valued by society. Without comprehensive measures of output productivity statistics may be misleading. The author outlines methods used in the measurement of both private and public sector productivity and discusses the measurement of public sector productivity in practice. Finally he discusses studies that examine factors underlying productivity differences and productivity growth in public and private sector organisations.

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Format: PDF | Size: 127KB | Date: Dec 2006 | Pages: 34

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