Achieving Operational Excellence In Government

Topics:
Decision Support Systems
Tags:
Excellence,
Government,
Hardware,
Storage
Source:
EMC

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Overview: Operational excellence is a term usually associated with private-sector enterprises that are focusing on business processes and technologies that drive improvements in the ways in which they deliver products and services to customers. Operational excellence, however, takes more than technological know-how. It must be founded on a commitment to continuous improvement and a fundamental strategy focused on how processes and operations affect users throughout the enterprise. While the benefits of operational excellence have been well established in the business world, the time has come for the public sector to take greater advantage of this approach of process-centric improvement.

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Format: PDF | Size: 578KB | Date: Feb 2007 | Pages: 9

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