Measuring The Consequences Of Ubiquitous Computing In Networked Organizations

Topics:
Organization
Tags:
Case Western Reserve University,
Consequence,
Human Resources,
Performance Management,
Ubiquitous Computing,
UIE,
Workforce Management
Source:
Case Western Reserve University

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Overview: This paper discusses the challenges of measuring productivity impacts with Ubiquitous Computing Environments (UIE). Two specific challenges were noted in measuring such environments: the networked and borderless nature of such technologies and the specific nature of change associated with the deployment of such services. Both of these make measuring the productivity impacts of UIEs challenging as measuring the consequences of UIE need to address complex causality, layered impact within a multi-level network, comprehensiveness of performance measures, and delayed impact detection due to slow and circular nature of the impact. This paper presents a framework that offers a disciplined way to examine organizational and productivity consequences of UIEs. Paper finishes by discussing some of remaining issues in studying UIE impact in organizations.

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Format: PDF | Size: 104KB | Date: Feb 2006 | Pages: 14


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