White Paper: Business Process Outsourcing (BPO)
- Topics:
- Business Process Outsourcing
- Tags:
- BPO,
- Outsourcing & Subcontracting,
- Outsourcing,
- Operational Planning,
- It Services,
- It Operations,
- Business Process Outsourcing (BPO),
- Business Process,
- Business Operations,
- T-Systems
- Source:
- T-Systems
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Overview: Business Process Outsourcing (BPO) did not just materialize over the last few years. Specialist service providers have been outsourcing "Processes" for centuries. Nowadays, the outsourcing market is characterized by consolidation and rapid technological advances. BPO providers are confronted with relentlessly increasing customer requirements from which numerous new services and business models have mushroomed. Increasing international competitive pressure has forced companies to become more profitable and to organize themselves efficiently. To exist amongst global competitors, internal processes also have to be perfected. The conclusion to be drawn from this is that there are specialists for every service who are better at providing the service for many customers than an individual on his own.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 288KB | Date: Feb 2007 | Pages: 15
