Most e-Government-For-Development Projects Fail: How Can Risks Be Reduced?

Topics:
Decision Support Systems
Tags:
E-government,
Gap,
Government
Source:
United Nations

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Overview: eGovernment can make a valuable contribution to development. However, at present, the majority of e-government-for-development projects fail either totally or partially. This paper explains the underlying cause of failure: the oversize gaps between project design and on-the-ground reality (known as 'Design-reality gaps'). The dimensions of these gaps are identified, as are archetypal situations in which failure is likely to occur. The paper then provides a step-by-step guide to identifying and addressing failure risks for e-government projects. It concludes with a real-world case study of using the design-reality gap approach to reduce risks in an e-government project.

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Format: PDF | Size: 191KB | Date: Aug 2003 | Pages: 19

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