Best Practices In e-Business Process Management: Extending A Re-Engineering Framework
- Topics:
- Business Process Management
- Tags:
- Best Practice,
- E-business,
- E-business/E-Commerce,
- Human Resources,
- Internet,
- Organizational Structure,
- Re-engineering,
- Web Technology,
- York University
- Source:
- York University
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Overview: In this paper, the cornerstone of 1990s thinking on process, Hammer and Champy's nine best practices, are analyzed to apply for e-business process management (e-process management). One finding is that checks and controls may not need to be reduced - as Hammer and Champy espouse - if they are perceived as valuable and can be performed inexpensively using Internet technologies. This work evolves the traditional re-engineering framework to use in current e-business realities; it can be applied to formulate e-business strategies that are rooted in more traditional, and vetted, management thinking.
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Format: PDF | Size: 169KB | Date: Nov 2004 | Pages: 15
