The Effect Of Organizational Innovation And Information Technology On Firm Performance
- Tags:
- Information And Communication Technology,
- Information Technology,
- Innovation,
- Management,
- Performance,
- Statistics Canada,
- Strategy
- Source:
- Statistics Canada
FREE Registration is required
Overview: This paper examines the issue of whether investment in Information and Communication Technology (ICT), combined with organizational changes and worker skills contribute to better performance in Canadian firms. The authors found that Canadian firms have actively engaged in organizational changes in the areas of production and efficiency practices, Human Resource Management (HRM) practices, and product/service quality-related practices. These practices along with ICT use are found to be related to better firm performance. It is found that while ICT is productive on its own, it is more productive in firms that combine high levels of ICT with high levels of organizational change. The firms that combine ICT with organizational changes have a high incidence of productivity improvement and have high rates of innovation.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 222KB | Date: Sep 2004 | Pages: 49
