A Decision-Making Framework For IT Outsourcing Using The Analytic Hierarchy Process

Topics:
Outsourced Services
Tags:
Business Operations,
Decision-making,
Indian Institute Of Technology,
Information Technology,
Information Technology Outsourcing,
It Operations,
IT Outsourcing,
Outsourcing,
Outsourcing & Subcontracting
Source:
Indian Institute of Technology Kanpur

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Overview: Information Technology Outsourcing (ITO) has generated considerable research interest since the historic Eastman Kodak deals of 1989. In this paper, a model has been developed for making the ITO decision based on the Analytic Hierarchy Process (AHP). Two hierarchies have been developed - one for making a choice of activities to outsource and another to choose the appropriate outsourcing methodology. The model has been tested by applying it to an outsourcing decision made by a leading locomotive company of India.

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Format: PDF | Size: 118KB | Date: Oct 2003 | Pages: 7

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