Towards An "Optimal" Level Of Information System Flexibility - A Conceptual Model

Topics:
Information Technology Strategy
Tags:
Business Operations,
Business Process,
Flexibility,
Information System,
Management,
Operational Planning,
Strategy
Source:
University of Illinois at Urbana-Champaign

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Overview: While insufficient flexibility of an information system to support a given business process precludes system use in certain cases, excessive flexibility can limit system usability (Silver 1991), in addition to presenting an unnecessary investment. Despite a wealth of research on flexibility and its impacts on organizations and business processes (esp. manufacturing), the value of flexibility and the price at which it comes have rarely been included into the analysis, with the result that guidelines to determine an appropriate (let alone optimal) level of flexibility of organizations, business processes or information systems have not been developed.

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Format: PDF | Size: 103KB | Date: Apr 2005 | Pages: 8

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