Exploring The Socio-Technical Dimension Of Information System Development: Use Cases And Job Satisfaction
- Topics:
- Information Technology Strategy
- Tags:
- Information System,
- Job,
- Management,
- Software Development,
- Software/Web Development,
- Strategy,
- University Of Bath,
- Use Case
- Source:
- University of Bath
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Overview: Socio-technical design is an established technique in the information system development repertoire with a strong provenance in the Mumford's work on ETHICS (Effective Technical and Human Implementation of Computer-Based Systems) and the participatory design tradition in Scandinavia. Although there has been wide acceptance of the need for socio-technical design in the academic community (for example, socio-technical design has been adopted as a core perspective in the Multiview/WISDM [Web Information System Development Methodology] methodology), there is little evidence that practitioners have adopted socio-technical methods. This paper describes from an action research project in which traditional software development methods, in particular the UML (Unified Modelling Language) use case, were combined with a concern for job satisfaction.
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Format: PDF | Size: 43KB | Date: Jun 2003 | Pages: 12
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