Automating Business Processes Of Telecom Service Providers Using BPM And Web Services For NGOSS

Topics:
Telecom Services
Tags:
BPM,
Business Process,
Business Services,
Service Provider,
Telecom & Utilities,
Telecommunications,
Telecommunications Service Provider,
Web,
Web Service
Source:
Infosys Technologies

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Overview: Telecom service provider support systems hold the key to their ability in delivering differentiated services. Nowadays, these support systems do not meet the requirements of service providers. Lack of process management facilities results in inefficient and inflexible processes. Further, there are inherent limitations to point-to-point integration of support systems, given the dynamic environment and changing requirements. To address these drawbacks, TeleManagement Forum is working on New Generation Operation Support Systems (NGOSS), a set of specifications for building the next generation of telecom service provider support systems. This paper discusses the operational challenges that service providers face, and examines the use of these technologies in creating an automated process execution environment for service providers.

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Format: PDF | Size: 1,017KB | Date: Jan 2003 | Pages: 7

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