Drive Business Processes: Achieving the "Last Mile" of Business Productivity
- Topics:
- Business Intelligence,
- Business Process Management,
- CRM,
- Information Technology Strategy,
- Strategic Management Tools
- Tags:
- Business Process,
- Business Productivity,
- Collaboration,
- Last Mile,
- Management,
- Microsoft Corp.,
- Strategic Planning,
- Strategy
- Source:
- Microsoft
Overview: The key to helping businesses become more agile and productive in the global economy is to empower individual workers—giving them tools that improve efficiency and enable them to focus on the highest-value work and a new generation of software is an important ingredient to make this happen. Microsoft has conducted extensive research into the way people interact with business systems to do their work. This white paper is the result of research into the working "personas" of the various roles within an organization and the day-to-day realities these workers face—from the CEO to the shipping clerk, from the warehouse manager to the salesperson on the street. It explores those roles and shows how they require different approaches to the way they access information and perform their duties. This white paper provides examples of how Microsoft Dynamics® and the Microsoft Office System can help to provide a unified, streamlined approach to improving business practices and help organizations achieve the last mile of business productivity.
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Format: PDF | Date: Mar 2007
