Conflict Resolution In Paper And Digital Worlds

Topics:
Conflict Resolution
Tags:
Career,
Communication Skills,
Conflict Resolution,
Enterprise Software,
Groupware,
Mitsubishi Corp.,
Software
Source:
Mitsubishi Electric Research Laboratories

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Overview: We discuss the findings of two surveys, which presented respondents with a hypothetical situation regarding a conflict over either a paper or a digital document and solicited their free-form responses regarding possible outcomes of the situation. The results suggest conditions under which mechanisms to coordinate the outcome of such conflicts might be useful to include in groupware, as well as offering possibilities for what these mechanisms might be.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 162KB | Date: Nov 2004 | Pages: 4

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