Communication, Change and Conflict: Discourse in an ERP Implementation
- Topics:
- Strategic Management Tools
- Tags:
- Enterprise Resource Planning (ERP),
- Enterprise Software,
- ERP,
- IFIP,
- Implementation,
- New Zealand,
- Software
- Source:
- IFIP
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Overview: This paper discusses an implementation of an Enterprise Resource Planning (ERP) system in a local government setting in New Zealand. While the ERP body of literature is growing, micro level studies of the implementation experience are still rare. Organisational agendas are formed at the interactional level. Managers accompany change with legitimating discourse and ERP implementations are no exception to this. Of interest in this study of a public sector setting in New Zealand is how the legitimating discourse is responded to, and whether alternative discourses about the implementation exist.
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Format: PDF | Size: 13KB | Date: Jan 2006 | Pages: 1
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