Analyzing Requirements of Knowledge Management Systems With the Support of Agent Organizations

Topics:
Knowledge Management
Tags:
Agent,
Strategy,
Software,
Management,
Knowledge Management System,
Knowledge Management,
Knowledge,
Enterprise Software,
Data Management,
Business Intelligence,
...
Source:
University of Twente

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Overview: Knowledge Management (KM) is considered by many organizations a key aspect in sustaining competitive advantage. Designing appropriate KM processes and enabling technology face considerable risks, as they must be shaped to respond to specific needs of the organizational environment. Thus, many systems are abandoned or fall into disuse because of inadequate understanding of the organizational context. This motivates current research, which tends to propose achievement defining a coherent local knowledge system. This paper presents a novel methodology for analyzing the requirements of a KM system based on an iterative workflow where a pivotal role is played by agent-oriented modeling. Within this approach, the needs for KM systems are traced back to the organization stakeholders' goals.

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Format: PDF | Size: 320KB | Date: Apr 2005 | Pages: 19

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