"Auditing the Organizational Knowledge Through a Balanced Scorecard-Based Approach"
- Topics:
- Knowledge Management
- Tags:
- Auditing,
- Strategy,
- Software,
- Marketing Research,
- Marketing,
- Management,
- Knowledge Management System,
- Knowledge Management,
- Knowledge,
- Enterprise Software,
- ...
- Source:
- University of Calabria
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Overview: A better performing Knowledge Management Systems (KMSs) are even more required today from all organizations. However, no specific strategy seems to be widely consolidated for supporting the assessment process of organizational knowledge; and what specifically appears to be needed is a strategy for individuating more precisely which specific functions must be proficiently performed by a KMS to improve the organizations' knowledge-management capability. This paper proposes an innovative Knowledge Audit Approach (KAA) which has been particularly developed basing on two main fundamentals: first, the Balanced Scorecard classification scheme of the business objectives and goals; and second, an Intellectual Capital (IC) representation model.
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Format: PDF | Size: 175KB | Date: Oct 2005 | Pages: 15
