Measuring Knowledge: A Plethora of Methods

Topics:
Knowledge Management
Tags:
Asset,
Asset Management,
Business Operations,
David Skyrme Associates,
Knowledge,
Management,
Operational Planning,
Strategy
Source:
David Skyrme Associates

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Overview: The issue of measuring the value of knowledge (and of Knowledge Management) remains one of the enduring challenges in KM. With the growing realization that financial measures "look backwards and at physical assets only", organizations need to get a grip on measuring what is perhaps their most valuable asset - knowledge. During the last few years several methods have emerged that specifically focus on the measurement of intellectual capital. This comprises the intangibles of the business that underpin future growth. It includes assets such as brands, customer relationships, patents, trademarks and, of course, knowledge. This paper outlines some key issues and approaches in the measurement of knowledge and intellectual capital.

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Format: HTML | Date: Oct 2005 | Pages: 7

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