The Relationship Between Social Interaction and Knowledge Management System Success
- Topics:
- Knowledge Management
- Tags:
- Enterprise Software,
- Knowledge,
- Knowledge Management,
- Knowledge Management System,
- Management,
- Software,
- Strategy
- Source:
- University of Georgia
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Overview: While recent developments in information technology have provided the tools that enable companies to explore knowledge management solutions, it has become well recognized that information technology does not in itself create knowledge or guarantee knowledge creation. Additionally, most companies are finding that leveraging knowledge is extremely difficult and dependent more on building a culture based on effective communicating teams, and interdepartmental trust, than on information technology. The purpose of the study in this paper was to expand the base of knowledge in that area, and empirically test the relationship between social interaction within an organization and knowledge management system success.
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Format: HTML | Date: Aug 2004 | Pages: 22
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