Secrets Of Resolving Conflict - Why Words Alone Won~t Work

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Conflict Resolution
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Microsoft Office,
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Overview: Nonverbal communication includes: body position, eye-contact, gestures, voice modulation, and facial expression - to name only a couple. One of the clearest forms of deception is when the words don't match up with the person's body language. To express genuine emotions, one must make sure that his nonverbal communication is in synch with that of his verbal words.

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Format: HTML | Date: Oct 2005 | Pages: 4

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