NiSource: Building a Platform for Long-Term Sustainable Growth

Topics:
Strategic Management Tools
Tags:
Business Operations,
EquaTerra,
Finance,
NiSource,
Operational Accounting,
Operational Planning,
Process Improvement,
Quality,
Revenue
Source:
EquaTerra

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Overview: NiSource is an integrated electric and natural gas provider headquartered in Merrillville, Indiana. NiSource executives were evaluating business transformation options across the enterprise as they desired process improvement and a reduced cost structure. The outsourcing of non-core business processes was considered as an option to access new technology, service capabilities and state-of-the-art customer service and also re-deploy capital to revenue growth opportunities.

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Format: PDF | Size: 110KB | Date: Aug 2006 | Pages: 2

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