Crisis Communications: Managing Corporate Reputation in the Court of Public Opinion
- Topics:
- Crisis Communication
- Tags:
- Corporate Communications,
- Crisis,
- Crisis Communication,
- Marketing,
- University Of Western Ontario
- Source:
- University of Western Ontario
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Overview: A crisis is the ultimate unplanned activity and the ultimate test for managers. In a time of crisis, conventional management practices are inadequate and ways of responding usually insufficient. This author, a communications practitioner with global experience, details a well-managed crisis response that will leave stakeholders with a favourable impression and renewed confidence in the affected company.
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Format: PDF | Size: 47KB | Date: Mar 2006 | Pages: 7
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