Crisis Management - Don't Forget the People!

Topics:
Crisis Communication
Tags:
Crisis Management,
Internet,
Portal Publishing,
Portals,
Web Technology
Source:
Portal Publishing

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Overview: In the past, business continuity and crisis management has focussed on tangible assets, essentially recovery of systems and data and re-establishment of facilities and services. This all changed in the aftermath of 9/11, where it was realised that the human factor was as critical as the technology and buildings. Watching the heart wrenching suffering of the people affected by the Madrid bombings has reinforced the need to ensure the contingency plan pay regard to the people elements as well. In this paper, the author has listed just a few of the many aspects that should be given consideration.

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Format: HTML | Date: Mar 2004 | Pages: 3

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