Crisis Communications: Get It Right - The First Time

Topics:
Crisis Communication,
Disaster Planning and Management
Tags:
Business Operations,
Rumor,
Portals,
Portal Publishing,
Marketing,
Internet,
Crisis Communication,
Corporate Communications,
Business Security,
Web Technology
Source:
Portal Publishing

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Overview: The tragedy at the Sago Mine near Tallmansville, WV on January 3, 2006 and the rumors that followed highlight the criticality of communications in a business continuity plan. It also points out that no matter what the news, timing can turn an event into a "Lose-lose" situation. One of the lessons which can be learned is that rumors are a disaster waiting to happen. Negative rumors and positive rumors have the same effect.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jan 2006 | Pages: 4

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