Computer Service Repair Business and Providing Customer Service During All Aspects of a Sale
- Topics:
- CRM
- Tags:
- Computer,
- Productivity,
- Product Marketing,
- Marketing,
- Enterprise Software,
- Customer Service,
- Customer Relationship Management (CRM),
- Computer Service,
- Computer Consulting 101,
- Software
- Source:
- Computer Consulting 101
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Overview: Customer service is a crucial part of the computer service repair business, because computer service repair is about working with customers to solve problems. All aspects of computer repair should be focused on the customer and his problem. There are three phases of customer service, and very often the first and last are ignored. The most important phases are customer service before the repair, during the computer service repair and after the service.
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Format: HTML | Pages: 3
