Microsoft Dynamics CRM 3.0 Customization, Reporting, Integration Highlights

Topics:
CRM
Tags:
Advertising & Promotion,
Microsoft Dynamics CRM,
Microsoft Dynamics,
Microsoft Corp.,
Marketing,
Enterprise Software,
Customization,
Customer Relationship Management (CRM),
CompareCRM.com,
Software
Source:
CompareCRM.com

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Overview: Microsoft Business Solutions CRM now has a new name, Microsoft Dynamics CRM. Microsoft Dynamics product series also include Microsoft GP (Great Plains), Microsoft NAV (NAVision), Microsoft AX (AXapta), Microsoft SL (SoLomon). However version number was not changed, Microsoft just mentioned that MS CRM 1.2 was actually version 2, due to large number of new features, comparing to first version Microsoft CRM 1.0. In this paper, the authors' share their impression and as they see Microsoft messages to potential and existing customers with this new version of Microsoft CRM.

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