Fax Integration With Salesforce at Raven Industries
- Topics:
- CRM,
- Sales Force Design
- Tags:
- CRM,
- Salesforce.com Inc.,
- Sales Strategy,
- Sales Process,
- Sales Force Management,
- Sales,
- Integration,
- Industry,
- Fax,
- Enterprise Software,
- ...
- Source:
- CRM Today
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Overview: A NASDAQ-traded company recently named to Fortune's Small Business 100 list, Raven Industries provides manufacturing services to several diverse markets. Seeking to streamline operations and reduce the IT resources required to support sales processes, the company decided to implement Salesforce, a leading CRM solution delivered on-demand, via a web browser. While Salesforce enabled Raven to better formalize sales processes and improved the way it used technology to manage customer information, end-users found Raven's incumbent fax solution to be a bottleneck to the sales process.
(Is this item miscategorized? Does it need more tags? Let us know.)
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