Sage Software Case Study: Tarantella, Inc.

Topics:
CRM
Tags:
Sage CRM SalesLogix,
Sage Software,
Sales,
Sales Force Management,
Sales Strategy,
Tarantella Inc.
Source:
Sage Software

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Overview: Eight disparate databases and home-grown support tracking systems were providing fragmented customer information and inaccurate sales forecasts; accessing these individual systems was difficult. A complete Sage CRM SalesLogix solution, including customer service, marketing, and sales modules, has consolidated Tarantella's most important databases and automated its lead tracking process. The implementation of Sage CRM SalesLogix has automated several administrative tasks such as data entry and letter preparation for creating and shipping materials, which has trimmed 20% off administrative time.

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