Payment Processing, Inc. Transforms Internal Payment Solution Into AppExchange Offering

Topics:
CRM
Tags:
Enterprise Software,
Finance,
Operational Accounting,
Payment,
Sales,
Sales Force Management,
Salesforce.com AppExchange,
Salesforce.com Inc.,
Software
Source:
Salesforce.com

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Overview: Payment Processing, Incorporated (PPI), an industry leader in providing integrated payment processing solutions, struggled with multiple, nonintegrated legacy customer systems. PPI wanted to overcome the challenges from its current environment, such as lack of flexibility, real-time access, customized reporting, and integration. The company needed one common system that the entire organization could access anywhere, anytime PPI also needed to extend and integrate any new CRM solution with its own payment products to streamline order processing. After evaluating CRM solutions from SalesLogix and Salesnet, PPI selected Salesforce because it is an end-to-end solution for all customer-facing departments and for its extensive customization and integration tools

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